RENTON, Wash. — Paccar announced the winners of its Parts Dealers awards at its 2016 Parts and Service Meeting in Orlando, Fla this week and among them were some Canadian Peterbilt and Kenworth dealers.
Dealers were awarded for their outstanding achievements in various Paccar Parts programs including TRP All-Makes, TRP Bus, Paccar MX Engine and Paccar Parts Fleet Services. Performance criteria included parts purchase growth, retail sales growth, absorption, PACCAR MX Engine technician staffing, and service profit contribution.
Camions Excellence Peterbilt won the Best In Class Parts and Service Dealer of the Year Award and Peterbilt of Manitoba – Winnipeg won a Service Excellence Award. Kenworth Truck Centres of Ontario secured a Silver Award.
“Paccar Parts is proud to recognize dealers that have demonstrated excellence in parts operations and customer service,” said David Danforth, the company’s vice-president and Paccar Parts general manager. “They embody our dealer network and continuously exceed customer’s needs.”