DENTON, Texas — More than 200 Peterbilt dealership parts managers from across North America convened in Dallas for the 2005 Peterbilt Parts Leadership Conference, where they attended business strategy meetings, participated in workshops and honoured their peers receiving Manager of Excellence awards.
During a special awards dinner and ceremony at the conference, Peterbilt recognized its top-performing dealership parts managers, including one Canadian winner.
Stan Potie of Frontier Peterbilt Sales in Saskatoon, Sask. took home the Canadian Region Parts Manager of Excellence award.
“These accomplished individuals raised the bar and grew their share of the available parts market,” said Barry Gray, Peterbilt national sales manager – PACCAR Parts. “They achieved this by constantly reevaluating their respective markets, by always looking for new customers, through a willingness to change with the market and by never being complacent. Those recognized with Manager of Excellence awards truly represent the class of the industry.”
Structured around a theme of “Technology, Opportunity: A Formula for Success,” the two-day event featured a tour of Peterbilt’s manufacturing facility in Denton, Texas, and interactive sessions showcasing the wide array of technologies utilized by Peterbilt dealerships.
“Peterbilt’s commitment to total customer support is fortified through our dealership parts departments’ ability to serve customers efficiently and effectively,” said Scott Pearson, Peterbilt’s assistant general manager of sales and marketing. “In addition to parts managers and employees that are among the best in the industry, dealerships employ advanced systems and technologies … to minimize customer downtime and maximize customer satisfaction.”
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