TransCore’s satellite network achieves 99.992% on-air milestone

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PORTLAND, Ore. — TransCore’s GlobalWave satellite network recorded 99.992% availability or on-air performance for its North American operations in 2007.

The average availability or uptime (the percentage of time the network is accessible to customers) for all the networks worldwide that TransCore manages was 99.991%. TransCore says its satellite network availability compares favourably with dial-up POTS (plain-old-telephone system) standards of 99.999% availability, and cellular systems of 95%+ availability.

“Over 675 fleets worldwide depend on our ability to provide location, alarm and cargo information,” said David Sward, general manager of TransCore’s GlobalWave business. “Throughout the course of a year, our North American network manages approximately 315,000 customer inquiries per day, translating to more than 115 million per year.”

System availability is essential for smooth operations, added Sward.

“Even during rare, brief interruptions, all messages were stored and all transactions saved: not only attaining, but sustaining the elusive ‘four 9s’ (99.992% availability) over the course of a year is a significant achievement.”

GlobalWave provides standby systems, back-up power and 24/7 technical coverage to help ensure continuous service.

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