TORONTO, Ont. — The 2006 Canadian Dispatcher of the Year Award was presented to Ben O Hara, dispatcher for Trimac Transportations Sarnia branch at the 4th Annual Canadian Recruiting and Retention Conference in Toronto. The award recognizes an outstanding individual working in the field of dispatch who best demonstrates a commitment to customer service, safety, driver well-being, courtesy, teamwork and problem solving.
“Driver well-being is of the utmost importance to Ben.” OHaras supervisor wrote in his letter of nomination. “On those infrequent occasions where he is forced to give an owner operator a bad load he always makes it up to him or her. This results in drivers who want to work with him and will do anything to help him and the company. He works hard every day to make this the preferred place to work for everybody.”
The award is sponsored by Kim Richardson Training Specialists and Transcom Fleet Services. Submissions are judged by an independent panel of industry experts and must include letters of nomination management and drivers who the dispatcher works with.
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