TORONTO, Ont. — The TTA will be hosting a half-day seminar Thursday, Oct. 23 on “Creating chemistry with people – the magic of rapport.”
Speaker Bob Flynn is founder and managing partner of Peopleworks, Inc., an international training and consulting firm. He has consulted with and developed training programs for more than 200 organizations. He has also been the guest speaker at the OTA convention for the past two years.
According to Flynn, creating rapport is critical because it is the incredible bond that links people and ideas. Without it there is no synergy, the ego takes precedence, and relationships; never get off the ground, remain sub-par…or worse, they end.
Developing rapport doesn’t have to remain a mystery it doesn’t have to be haphazard. Just like everything else, rapport building is a process, it’s elegant and it is highly predictable.
The program focuses on the differences in people and how to effectively bridge the gap so that you are always at your personal best no matter what the situation.
Additionally you will learn how to quickly determine the decision-making criteria of anyone you are interacting with. Ever wonder how you are really coming across to others? Or why you just can’t seem to get along with a particular individual? Or why you just can’t get on the same “wave length” with your, customer, spouse, or children?
The seminar addresses these topics and many more including…
* The four behavioral patterns * Determining YOUR dominant behaviors and how they effect others * How to recognize dominant behavioral patterns in others and the specific actions to take to maximize your personal effectiveness. * The body never lies, how to read non-verbal communication so that you always know the perspective of the other person. * How to get along with [almost] anyone no matter what the circumstances.
The seminar will be held Thursday, October 23 at the Airport Board of Trade, 830 Dixon Road. Registration is at 8:00 a.m. (Coffee, Juice, and Muffins will be available.) The presentation is at 8:30 a.m. Lunch will be served at noon. Cost is $123.05 for Toronto Trucking Association members: $123.05 (includes $8.05 GST) and $149.80 (includes $9.80 GST) for non-members.
Payment in advance is appreciated. For information or to register, e -mail firstname.lastname@example.org
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