Can joining the Retention Council help your business succeed?

In my company, we had a saying that went like this: 1+1+1=7. It reflected the notion that one person throws an idea out to the group, and the majority discounts…

Is your management style Ying or Yang?

There are many definitions of an effective manager. I think of it as Ying and Yang. Let’s take a quick look into the differences. When hiring a manager, it is…

Make driver retention a priority

The low driver retention rates that are prevalent in the trucking industry are nothing more than a business challenge gone unchecked. Running a successful business is a difficult thing to…

Are you fulfilling drivers’ wants and needs?

Recently, I heard someone refer to his wife’s shopping habits, describing her as a “want person and not a need person.” Some time ago I had actually done some quick…

Building a positive company culture

People stay in situations they’re comfortable in, and they leave the ones they aren’t. But when it comes to employment, is it this simple? Under normal situations, I would say…

Don’t sacrifice relationships in pursuit of growth

There is no one I know who goes to work and tries to fail. There are, however, a lot of people that trucking companies set up to fail, starting with…

Measuring the true cost of recruitment

Let’s take a close look at all the costs associated with bringing on a new driver and attempt to estimate the total price every time we do this. Efficient cost…

Assess your wants and needs when choosing a carrier to drive for

What do you really need if you’re a driver looking for a job? At a cursory overview, it’s not that complicated. First, you need to be satisfied that you will…

Revealing the true, ugly cost of driver turnover

In my role as a driver recruitment and retention coach, I have observed that driver turnover usually originates as an offshoot of some extenuating factors from the past. The company…

Are you a boss or a leader?

Over the last couple of years, I have talked to many organizations and have been fortunate enough to play a business coach’s role to a number of trucking company leaders.

The value in accumulating small nuggets of knowledge

One of many thoughts rolling around in my skull these days is a lesson many of us heard in our younger years: Two ears, one mouth. Or maybe: You will…

Achieving a 65% reduction in driver turnover

Seldom do I write about products or specific companies, but I wanted to make an exception for a company that has achieved what is just the beginning of a very…

Reduce driver turnover by laying out expectations

One of the things I love about this industry is that if you keep your eyes and mind open, you can learn something new every day. I was flattered to…

Bring back the Code of the Road

Have you ever reached a point in your life when you had to pony up? A time when you had to muster up the courage to just go for it?…

Now’s the time to fix trucking’s top issues

Been there done that. Then, been there several more times because apparently, I never learn. I’m struck with the idea that what we are currently living through will eventually be…