Ray Haight
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Missed opportunities
During initial contact with a new client, I usually start by looking for the low hanging fruit, the quick fixes that involve little investment other than some amount of time and can have a big positive impact, fast. Here are…
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Nothing is more expensive than missed opportunity
A few months back I wrote an article that suggested that the opportunity to share in financial gains, that did not exist prior to a point in time, with drivers was something that makes perfect sense. I’m talking about paperwork…
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Where do leaders go for advice?
Effective leadership in business, politics a family or in any situation or organization is critical to the success of that situation. I have seen and been involved in many situations at many trucking companies, non-profit organizations, and community efforts that…
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How to build an effective driver recruiter strategy
Found this in Wikipedia; Strong culture is said to exist where staff respond to stimulus because of their alignment to organizational values. In such environments, strong cultures help firms operate like well-oiled machines, engaging in outstanding execution with only minor adjustments to…
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Courage and commitment
Commitment throughout the organization is important to the success of improving driver retention. But commitment is especially important among the ownership and management team as they are setting the example for all others in the company. To consider and then…
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Driver retention masterclass
Over the past six months I have been meeting with various carriers all over North America. The purpose of my visits is to facilitate workshops for our recently released program called Driver Retention Masterclass through Vertical Alliance. The training I…
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Driver wages part 2: Win/win
I have been out and about since the last article, couple times to Texas, Toronto last week to the Surface Transportation Seminar and next week off to Mississauga to the Bridging Boarder Barriers session, presented by Truckload Carriers Association. I…
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Bridging border barriers/TCA/TPP and why carriers should be there
If forced to identify the top few highlights of my tenure in this great industry, I’d have to admit that one near the top would have to be my time spent with the Truckload Carriers Association. I would also admit…
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Driver wages: The elephant in the room
I have been asked to take on this subject on many times by various readers and although I have touched on it on and off over the years on numerous occasions. I’ve never really gone at it head on so…
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Need and want
I heard a phrase the other day and it set my mind to digging deeper into the thought. The individual I was with was talking about his wife’s shopping addiction when he said that she was a “want person and…
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‘It ain’t nuclear surgery’
How many times have you been stuck trying to make a specific task or project perfect and got completely frustrated to the point of quitting, when in fact you had probably nailed good some time ago. My partner Jimmy Papineau…
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Driver turnover: Is plug and play the right way?
The issue of driver turnover has plagued the industry for over four decades now and it seems to me that trucking companies should have made better progress by now in bringing it under control. Fact is that many trucking companies…
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Just ask
There are a many ways to create a driver-centered culture and if done properly they are all capable of being fun and effective. With driver turnover cost estimates ranging from $6000.00 dollars up to $12,000 dollars per person it makes…
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Driver mentoring programs: Are they for you?
I have attended many trucking association events for many years now. The one I attend on a regular is TCA Truckload Carriers Association annual — I haven’t missed one for 26 years now. Others I attend more sporadically are…
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Grow your fleet or increase your margins?
If I was to ask any trucking company this simple question I would expect to get the same answer from all of them, or I would hope that I would anyway. If In the next twelve months you have only…
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