We started with the e-log system back in 2013. We weren’t having any problems with compliance, but we realized that one day it would become mandatory and we wanted to start it early to get everybody adjusted prior to two months before it becomes mandatory.
It has been working out very well.
No drivers left the company because of this. Some of the older drivers were a bit hesitant just because of the technology but we mentored them, showed them how little hassle is involved because they are no longer doing paper logs and they all became very good with it.
We have two US owner/operators and they don’t want to be on the e-log system as of yet. They will have to be, eventually, but they’re perfect drivers and we’ve had no incidents with them so I don’t want to get rid of them just because they don’t want to be on it right away. I have an outside consultant who monitors their logs and there are no issues with them.
We have 18 trucks and the main benefit I see, even though we’re paying a monthly fee for the e-logs, is that I can spend less time going and reviewing every single log that a driver does every day. That’s mandatory – you have to do that – and with the e-log system if a driver goes over by one minute, it pops up automatically on our computer screen. So that has been quite the benefit.
Our drivers are very good at not going outside the regulations. We have a very good record.
We haven’t had any issues at all with enforcement accepting the
e-logs. We will never go back to paper logs. I’m all for it. It works great, it’s less work and you know more about what’s going on with every driver. You can see how many hours a driver has left. Our dispatcher is good, too. He will never ask them to go over their hours.
We had a customer once who always wanted us to go over. We said ‘We’re sorry’ and we let the customer go. We can’t be involved in that. It’s not right.