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Edmonton Kenworth hits the road with specially designed truck to serve customers

EDMONTON, Alta. -- When truck operators call in for emergency roadside service near Edmonton, the Kenworth dealersh...

EDMONTON, Alta. — When truck operators call in for emergency roadside service near Edmonton, the Kenworth dealership there dispatches its super service Kenworth T300 to the rescue.

The truck’s mobile technician can perform transmission, air conditioning, rear end and electrical repairs and computer diagnostics.

“With this vehicle, we can do almost any repair we do in our maintenance shop, including welding” said Maurice Lacombe, director of operations at Edmonton Kenworth. “It’s a full functioning service shop on wheels.”

The T300 is outfitted with a 14-foot aluminum body made up of two parts: an eight foot by eight foot by five foot compartment located at the rear and a taller forward box that is six feet long and 86 inches high. The forward compartment is heated and tall enough for a technician to stand at a workbench.

The truck is also equipped with a 3,500-pound-capacity crane for lifting components, welding unit, computer, parts inventory and maintenance manuals.

Lacombe said most of the same mobile services were available with a previous utility truck, which had been used about six years. The primary differences are the Kenworth T300’s bigger size and the heated compartment.

“With this truck, the technician can provide better service because he doesn’t have to do work on the outside in winter weather in the middle of the night. He can perform more jobs working in the compartment. Also, the bigger truck allows us to carry more and bigger parts,” Lacombe said.

Edmonton Kenworth’s T300 has been called out frequently, with one technician responding to emergency calls day and night. In addition to providing emergency roadside service, the truck will be used to visit customer locations.

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