TORONTO, Ont. — Mike Gomes, the vice-president of maintenance for Bison Transport, summarizes his fleet’s on-road repair process in six simple words: “Truck broke. Fix truck. Send money.” It’s a joke, of course, but there’s still a ring of truth to it. Each step in the process – especially as it relates to controlling costs – makes a roadside breakdown much more difficult to manage than work in your own shop.