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    Break Down the Breakdowns: Controlling on-road maintenance

    September 6, 2018 12:00AM by John G Smith

    TORONTO, Ont. —  Mike Gomes, the vice-president of maintenance for Bison Transport, summarizes his fleet’s on-road repair process in six simple words: “Truck broke. Fix truck. Send money.” It’s a joke, of course, but there’s still a ring of truth to it. Each step in the process – especially as it relates to controlling costs – makes a roadside breakdown much more difficult to manage than work in your own shop.