MISSISSAUGA, Ont. — Cancom Tracking, in association with the Atlantic Provinces Trucking Association (APTA), have awarded the 2005 Dispatcher of the Year Award to Christine Rankin of Day & Ross, Hartland, N.B.
With challenges like increased operating costs and the driver shortage, the role of a dispatcher has become even more significant, Cancom officials said. They went on to note the critical role dispatchers play as a messenger, listener and troubleshooter.
Cancom officials said they were extremely proud to be able to sponsor award to Rankin, a 25-year veteran with Day & Ross.
“Through her eye for detail Christine recently found two trailers full of expedited freight for the Maritimes sitting at our terminal in Lachine, Que. Both trailers were showing empty in the Lachine area, but with experience, phone call, tracing, and hard work, she discovered they were both loaded and ready to go. In this instance she maintained service levels for all the customers on these trailers, and saved the company money and respect,” said John MacDonald, manager, Day & Ross.
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