ALBANY, N.Y. — Expansion into the Canadian market helped toll management company Bestpass to achieve record growth in 2014.
It added more than 500 new accounts over the year and saw a 40% increase in service revenue. It also formed a partnership with Royal Bank of Canada to open the Candian market to Bestpass services.
“We realized another year of amazing growth in 2014,” said John Andrews, president and CEO of Bestpass. “With 545 new accounts our service revenue rose 40 percent over 2013. With total toll handled hitting $290 million. More importantly, we drastically improved customer communications by adding eight new employees who helped handle over 30,000 issues for a very satisfied and growing customer base.”
Bestpass plans to continue expanding in 2015, and will be offering coast-to-coast toll facility coverage in Canada by mid-2016, the company claims.
“There is a lot of opportunity for Bestpass to continue to grow, and more importantly continue to change the way trucking operations, from owner/operators to some of the country’s largest commercial motor carriers, manage toll costs,” said Andrews. “In 2015 we will be introducing more useful account management tools and advanced features to our user-friendly platform. By the end of the year we are planning to have toll discount and management programs in place with 98% of all US tolled miles, and anticipate adding coast to coast toll facility coverage in Canada by the middle of 2016, providing a truly viable and highly effective solution that addresses both a trucking and toll industry need.”
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