HAMILTON, Ont. — Old Republic Insurance is introducing a new online library of training resources for its customers.
The training material will be provided by Infinit-i Solutions. The model is based on that being used by Great West Casualty Company in the US.
Old Republic will use Infinit-i’s Web-based training platform to deliver custom training materials as well as a portion of Infinit-i’s own library. Policyholders will be able to access the material through Old Republic’s Value Driven portal, the company announced.
More than 150 videos are available, with topics ranging from hours-of-service to defensive driving and others.
“We see this as a way to cement our leadership role as to customer relationships and innovative offerings within our industry. We have seen how successful this program (is) for our affiliate in the US and it is a logical next step for Old Republic in Canada,” said Tat Wong, assistant vice-president, underwriting, Old Republic Insurance Company of Canada.
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