COLUMBUS, Ind. - Cummins recently announced that owner/operator customers can now harness the Internet to save time and get immediate access to parts and service information for every Cummins engine built since 1960 through QuickServe Online.
COLUMBUS, Ind. – Cummins recently announced that owner/operator customers can now harness the Internet to save time and get immediate access to parts and service information for every Cummins engine built since 1960 through QuickServe Online.
“QuickServe Online allows our customers to get quick access to real-time daily updated parts and service information with the click of a fingertip,” said Director, PowerCare eBusiness & Information Products Mike Champlin.
“Quicker, more efficient”
“It’s a quicker, more efficient method than a catalogue for checking on each Cummins engine.”
Cummins owners can access QuickServe Online, which offers 24-hour-a-day, seven-day-a-week access to parts and service information, a subscriber bulletin board, newsletter and much more.
This new online information tool will allow owner/operator customers to access parts and service information for up to five vehicles.
Therefore, if you own a small fleet of four and a Dodge Ram with Cummins Turbo Diesel engine, information for all five vehicles is available through QuickServe Online.
QuickServe Online is easy to navigate, as content is customized by engine serial number.
In seconds, QuickServe Online can sort through 60 million Cummins engine documents to find accurate up-to-the-minute parts and service information about each engine, including: Exploded parts diagrams and part number supercessions, Service bulletins and troubleshooting manuals, Operation and maintenance manuals, Service products and publications catalogues, engine data plate information and wiring diagrams, literature, tool catalogues and more.
“QuickServe Online is yet another unique tool that sets Cummins apart from the competition by offering industry-leading solutions to its customers,” added Champlin.
“Dealers and distributors rave about the product, and it’s evident by the more than 19 million hits the Web site receives every month.”
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