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Driver Satisfaction Survey

Over the course of the past year, company drivers and owner/operators were invited to participate in our fifth annual national Driver Satisfaction Survey in a variety of ways. E-mail invites were sent to a subset of the circulation of Truck...




Over the course of the past year, company drivers and owner/operators were invited to participate in our fifth annual national Driver Satisfaction Survey in a variety of ways. E-mail invites were sent to a subset of the circulation of Truck News and Truck West. Invitations to participate were also provided at leading industry shows.

In total, the responses of more than 200 professional drivers are included in this survey. Forty one percent of our driver sample consisted of company drivers and 59% of owner/operators, which represents a 14% increase in owner/operators from the previous survey. Fifty two percent worked in the for-hire fleet sector; 23% in the private fleet sector; 2% worked in a government fleet or a driver service, and 23% worked for an owner/operator. While 69% were based in Central Canada, the survey included representation across the country. Eleven percent were from Eastern Canada and 20% from Western Canada.

The average age for survey respondents was 49, with 23 years of driving experience. During that time our average respondent worked for 5 different companies and has spent the last 9 years with their latest employer.

The vast majority of company drivers (92%) drove solo.

Pay by the mile/km was the most common form of payment for our survey sample with 40% of drivers reporting that’s how they were paid. Pay by hour (20%) and by trip (16%) were the second most common forms of payment  for our survey sample. Other forms of payment included by the hour, by the tonne, and by salary.


Truck News

Truck News

Truck News is Canada's leading trucking newspaper - news and information for trucking companies, owner/operators, truck drivers and logistics professionals working in the Canadian trucking industry.
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