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Volvo wins telematics award for Remote Diagnostics

GREENSBORO, N.C. -- Volvo Trucks has won a telematics award for its Remote Diagnostics program.


GREENSBORO, N.C. — Volvo Trucks has won a telematics award for its Remote Diagnostics program.

The Best Telematics Service or Solution for Commercial Vehicles award was presented to Volvo, which edged out seven other companies for the honour.

“It’s a tremendous honor to receive the premier telematics award for commercial vehicles,” said Conal Deedy, Volvo Trucks product manager, communications and electronics. “This award is a testament to Volvo’s commitment to helping improve the way motor carriers address vehicle service needs. It also validates what we have been hearing from our customers – that Remote Diagnostics provides a valuable, user-friendly service that helps maximize vehicle uptime.”

Volvo has delivered more than 12,000 trucks equipped with Remote Diagnostics, which monitors a set of critical fault codes and delivers detailed information about the severity of the issue in real-time to the customer, enabling them to make more informed decisions based on the urgency of a service issue. It has reduced the average diagnostic time at a service location by 71% and lowered the average time of repair by 25%, Volvo claims.


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