CUMMINS CARE
Cummins has launched Cummins Care, an enhanced customer assistance program providing 24/7 response. The company employs 110 specialists at its new 25,000-sq-ft Customer Support Center in Nashville, Tenn. They can help with finding the nearest authorized service location — with over 3500 locations on tap.
They can also answer questions on the latest on- and off-highway technology, including EPA 2010 aftertreatment systems. They can also deal with all operational questions on topics like fuel and oil specs and maintenance intervals.
Cummins Care uses the same 1-800-DIESELS number that customers may already know. The enhanced support hours will be extended to 24 hours a day, 7 days a week, starting in July.
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