REDFORD, Mich. — Detroit Diesel has launched new features for its Diagnostic Link (DDDL) tool, which the company says help technicians interpret data and determine their next step of action.
The company says a sophisticated troubleshooting tree provides technicians with step-by-step diagnostics to help them address issues. Encrypted videos and animation clips help with problem diagnoses and serve as a teaching tool.
“We collaborated with Daimler’s electronic engineers to create the most comprehensive, innovative tool,” said Drew Plant, manager, support system development, Daimler Trucks North America. “DDDL’s new technology makes it fast and convenient to diagnose and resolve many problems – getting you back on the road faster.”
Using the new DDDL features, technicians can report problems to Detroit Diesel’s support center, allowing engineers to monitor and evaluate repairs that are in progress.
“Engines today are far more complex to meet the needs of the market and regulatory requirements, so the development of advanced diagnostics helps technicians diagnose the systems,” said David Siler, director of marketing, Detroit Diesel.“Our never-ending goal is to provide premium support and technology to all of our customers. By giving our engineers and service network the right tools to get the job done, Detroit Diesel can continue to produce the most durable and reliable engines on the road today and the best performing network in the industry.”
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