Detroit Connect has introduced new features for its Virtual Technician remote diagnostic system to further improve integration and communications, while also contributing to increased uptime, safety, and efficiency.
A new portal will provide Detroit Connect users additional information about overall fleet health, as well as enable them to take a deeper dive into specific fault events communicated via Virtual Technician. The portal, available on all Freightliner and Western Star models spec’d with Detroit engines, will also allow users to view and archive Detroit Diesel Engine Control (DDEC) reports, which use diagnostics to further analyze driver and vehicle performance.
The portal, which will serve as the access point for all services offered by Detroit Connect, will also include options for communications, reporting and subscription-management customization. Detroit Connect is piloting the portal with select customers beginning now through early 2016, with an anticipated rollout to all customers by next spring
Given that every customer has different concerns and ways of analyzing and acting on fault information, Detroit says it developed the portal to specifically make the fault information as manageable and consumable for every priority.
In addition to the portal, Daimler Trucks North America is developing a new telematics platform that will be available on select truck models in 2017. The platform will have new connected-vehicle communications hardware that can be used globally. This will enable integration with third-party applications, and will reduce the need for additional hardware.
The new telematics platform – which will utilize cellular service connectivity – will mark the introduction flash over the air capabilities, including remote vehicle parameter settings, remote downloading of DDEC reports, and remote flashing of firmware for electronic controllers.
Vehicle connectivity is going to continue to have a significant impact on how customers do business, says DTNA.
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