Carrier Logistics (CLI) has added FreightFacts’ ShipperScore to its freight management platform, giving LTL carriers a new tool to evaluate shipper performance before pricing freight or accepting new business.

The integration brings a FICO-style shipper rating into the TMS, allowing carriers to assess customers at both the account and facility level based on operational factors that can affect profitability.

“In LTL, many of the costs that erode margins originate in shipper operations — not just lane economics,” said Ben Wiesen, president of Carrier Logistics. “Dock efficiency, freight classification accuracy, and billing exceptions can significantly affect LTL carrier operating ratios.”

ShipperScore is built using data from participating LTL carriers and evaluates shippers across 24 cost drivers, including dock conditions, freight description accuracy, claims frequency, billing exceptions, dwell time, and accessorial costs.

According to FreightFacts, the scoring system helps carriers quantify operational risks that are often difficult to identify during pricing and RFP reviews. One Midwest LTL carrier involved in an early deployment said the tool reduced the time needed to evaluate a 5,000-line RFP from days to hours by automatically flagging higher-risk facilities.

“Carriers collect enormous amounts of operational data every day, but it rarely gets normalized into a consistent signal for pricing and account management,” said Lance Healy, co-founder and CEO of FreightFacts.

The capability is now available to fleets using CLI’s freight management platform.