ELYRIA, Ohio — Bendix Commercial Vehicle Systems LLC has announces it has been named the 2004 North American Supplier of the Year by PACCAR Parts, a division of PACCAR, Inc. that supplies aftermarket parts and support to Kenworth and Peterbilt.
This is the first year Bendix earned this prestigious award as PACCAR’s top aftermarket supplier.
Hundreds of suppliers compete for this honour through a rigorous scoring matrix complied by PACCAR Parts in categories such as operations, materials, warranty, cost, program support and customer service.
The Supplier of the Year winner is selected based on the highest overall score plus its efforts to grow aftermarket sales with PACCAR Parts. Bendix scored in the top two per cent of all PACCAR suppliers this year, and was also noted for its continued support of PACCAR’s dealers.
“Bendix is very honoured to receive this prestigious distinction from PACCAR,” said Jim McClelland, vice president – OE sales, Bendix. “For generations, the Bendix name has been synonymous with the best in customer service and support. Our customer-first philosophy, fueled by the diligence, dedication and outstanding commitment of employees all across our organization is what helps us earn accomplishments like these.”
Bendix received the award at the 2005 Parts Leadership Meeting in Bellevue, Wash.
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