ALLENTOWN, Penn. — A Canadian team took home the gold in the final round of the inaugural Mack Masters Competition held recently in Allentown, Penn.
The winner of the intense, hands-on final challenge was team Babine PG from Babine Truck & Equipment of Prince George, British Columbia. Members of the team included: Matthew Giesbrecht, Tyler Kronebusch, Clarence Oosterhoff and Dan Orser.
The Mack Masters Competition, which started in September 2014, tests participants’ knowledge of Mack service procedures and systems with questions and tasks that require the teams to work together to solve problems.
“Mack Masters is all about recognizing our outstanding technicians who demonstrate the skills, collaboration and problem solving needed to service today’s sophisticated trucks and maximize uptime for our customers,” said Stephen Roy, president of Mack Trucks North America. “Each team proved to be a strong competitor in a very close competition. But, at the end of the day, the team from Babine Truck & Equipment came out on top, and we couldn’t be more proud to recognize their commitment to service excellence with the inaugural championship.”
The final round saw teams rotate between five stations each with a unique set of service challenges – like installing a complete engine harness to troubleshooting a truck with multiple service codes. A panel of Mack experts at each challenge evaluated and ranked the teams’ performance to determine the champion.
The inaugural competition saw almost 1,000 participants making up 263 teams from 171 locations throughout the Mack dealership. After competing in three rounds of online challenges, five finalist teams were selected, with one team representing each of Mack’s five regions: Canada, Central, Northeast, Southeast and West.
The Mack Masters Competition is facilitated by the Mack Trucks Academy. The academy is accredited by the National Institute for Automotive Service Excellence (ASE) for Continuing Automotive Service Education (CASE).