FedEx extends new Web-based system to FedEx Ground

MEMPHIS, Tenn. (April 3, 2002) — FedEx Corp. has extended its year-old Web-based shipment tracking system to include FedEx Ground, the company’s over-the-road package division.

The program, called FedEx InSight, offers visible current status information on inbound, outbound and third-party shipments to customers via an Internet browser. FedEx InSight was introduced last year for FedEx Express customers.

Developed to help customers manage their supply chains and resource planning, the program provides visible shipment information without having to input a tracking number. Customers can create a customized view of shipment information and request to be notified via e-mail, fax, or wireless device of critical shipping events as they occur during transit. Information provided in the enhanced visibility solution can give customers the ability to plan their operations more efficiently to save time and money for their inbound, outbound and third-party shipments.

FedEx InSight identifies FedEx Express and FedEx Ground shipments by associating them to a customer and matching an account number or company name and address.

For example, a company may need to view international inbound shipments for a six-day period, in addition to shipments that are outbound during the same period or beyond. The company may also require a complete view of in-transit shipments billed to a third party. FedEx InSight allows this customized view of information, plus the ability to add more levels of tracking details a customer may need.


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