WARRENVILLE, Ill. — Navistar is offering to buy back new, unused parts from fleets wishing to return them in exchange for cash or credit towards future purchases.
Under the Customer Parts Recovery (CPR) program, fleets can return parts that otherwise may have been disposed of. Unused inventory, overstocks and obsolete parts qualify for the program, which will be offered through Canadian and US International dealers.
Navistar says customers will initially receive 25% of the value of the products they return towards the future purchase of parts. As part of the deal, customers must agree to purchase a predetermined amount of parts over a specified period of time. Once the quantity specified in the agreement is purchased, the customer receives the full credit amount for their return.
“CPR goes beyond a loyalty program and becomes a way that our customers can secure real working capital from unused outdated parts,” said Michael Cancelliere, senior vice-president and general manager for Navistar Parts in North America. “If someone turns in $10,000 worth of parts that have just been gathering dust, we take them and immediately give them $2,500 in cash or credit towards their parts purchases. They can get the full value of those parts back by fulfilling program purchase commitments.”
“A lot of our customers are looking for ways to improve their bottom line,” added Joe Coconate, outside parts sales representative, Chicago International. “With CPR, parts that haven’t been used for years can be converted to real money for our customers.”
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