VAUGHAN, Ont. — PacLease announced its North American franchises of the year for 2015 and two Canadian franchises were named regional winners.
Kenworth Ontario PacLease in Vaughan, Ont. was named the Kenworth Canada regional winner while the regional award for Peterbilt Canada went to Peterbilt Manitoba PacLease in Winnipeg, Man.
In addition, Kenworth Sales Company in West Valley, Utah, was named the Kenworth franchise of the year. JX PacLease in Waukesha, Wisconsin, was named the Peterbilt winner. Both companies were presented with the PacLease Standard of Excellence award, during a PacLease system meeting recently held in Scottsdale, Arizona.
“We had truly outstanding customer service and excellent performance by our franchise group this year – led by Kenworth Sales Company and JX PacLease,” said Ken Roemer, president of Paccar Leasing. “Their performance showcases what PacLease is all about – exceeding customer expectations with Paccar trucks spec’d to customer applications, backed by what we believe is the best service network in the industry. When it comes to fleet size, our franchises had a record-breaking year.”
According to Kyle Treadway, president of Kenworth Sales Company, which has 16 PacLease locations in seven states, the company was “honoured to be among the best of the best.”
“There are so many stellar franchises within the PacLease network that being named the Kenworth PacLease franchise of the year is quite an honor,” said Treadway. “Our philosophy is to listen to the customer and the marketplace and strive for continuous improvement. It’s why we have a best-practices group that shares ideas amongst all our locations, plus we have the support of PACCAR Leasing in programs.”
Ron Neumuth, general manager for JX PacLease said the fifth time was the charm.
“We’ve won the regional award the last four years,” he said. “So we were thrilled to be named the Peterbilt franchise of the year this year – it was icing on the cake. Our people work very hard for our customers and it’s one reason we’ve been seeing double-digit growth at our 19 locations.”
Other PacLease regional winners:
Kenworth West Region – Kenworth Sales Company PacLease – West Valley City, Utah
Kenworth East Region – Palmer Leasing Group – Indianapolis, Indiana
Peterbilt West Region – Golden State Peterbilt PacLease – Fresno, California
Peterbilt East Region – JX PacLease – Waukesha, Wisconsin