GREENSBORO, N.C. — Volvo Trucks North America revealed today that it has expanded its partnered services to provided more detailed diagnostics on truck components. The company claims this will help its customers maximize uptime and make more rapid repair decisions.
The company’s ASIST platform now integrates with Truck Diagnostics System (TDS), a JPRO-based diagnostics software provided by Noregon Systems, a Volvo partner. Volvo says the integration of TDS and ASIST complements its Remote Diagnostics, which monitors in real time critical fault codes in the engine, aftertreatment system and the Volvo I-Shift automated manual transmission. It helps identify parts needed and providing repair instructions even before the truck arrives for service.
“We are committed to keeping customers’ trucks moving, and doing so requires that we know as much about the trucks as possible as quickly as possible,” said Gӧran Nyberg, president of Volvo Trucks North America. “Along with our strong dealer network and dedicated aftermarket support team, the integration of TDS and ASIST will help our customers make better decisions regarding their trucks, drivers and loads.”
Volvo says the integration speeds up check-in and inspection at dealerships, as well.