Strong 2017 leads Daimler to focus on uptime, expansion, and connectivity in 2018

PORTLAND, OR – Capturing nearly 40% of the North American Class 6-8 truck market, it was a banner year for Daimler Trucks North America, and according to president and CEO Roger Nielsen, the company isn’t done yet. Daimler sold more than 470,000 trucks worldwide last year to the tune of more than CAN $57.7 billion in revenue and a 6.7% return on sales. Nielsen credits the strong year on sales of the New Cascadia, with 46,000 orders for the truck in the first year. That number is a significant boost over the first-year sales of the original model which sold about 25,000 units in its debut year.

International Command Center focuses on uptime

ORLANDO, FL - International Truck has unveiled a new Uptime Command Center in its Lisle, Illinois, headquarters - offering 24/7 support with the goal of getting vehicles back on the road no later than 48 hours after diagnosing an issue.

The Quest for Uptime: It begins with Preventive Maintenance checks

We're learning. We are doing a better job at keeping trucks out of the shop and out on the road earning money, but it's been a steep learning curve. Ever since the first Diesel Particulate Filters appeared in 2007, fleets have been struggling to diagnose problems and make the necessary repairs. One of the greatest hurdles has been confusing messages and sometimes misleading information. Various sensors are often the culprit, but for the technicians working through the problem the troubleshooting exercise was at first new and unfamiliar.

Mack, Volvo to Synch Up Repair Process

GREENSBORO, NC- Imagine you have a broken engine sensor and as you roll into a dealer facility to get it fixed, the technician already knows about it and has pre-ordered, maybe even already received the new part to fix your truck.