Equipment Decisiv integrates SRM with Navistar dealer network January 6, 2021 GLEN ALLEN, Va. – Decisiv has integrated its service relationship management (SRM) platform with Navistar, allowing more than 30,000 fleet users of SRM to connect with International dealers across North…
Equipment Preparing your shop to service electric trucks November 9, 2020 As the buzz about electric trucks continues to build, early adopters are rethinking their shop tooling, configurations, and technician training requirements to accommodate such vehicles. While the first fleets to…
Equipment Thermo King dealers plan to up game through Blue Track program August 6, 2020 TORONTO, Ont. – Thermo King has launched its Blue Track elite service delivery model, which it says was piloted in 2019 and will improve service for customers. Dealers from across…
Health & Safety Fountain Tire Truck-Thru coffee shop serving truckers in Western Canada July 2, 2020 EDMONTON, Alta. – A one-of-a-kind Truck-Thru coffee shop created by Fountain Tire is popping up across Western Canada, to serve truck drivers via its truck-sized drive-thru. The Truck-Thru stopped at…
Equipment Ryder closing six Canadian locations December 19, 2019 TORONTO, Ont. – Ryder System is shutting down six of its 44 Canadian maintenance and service locations in the new year. “The closures are scheduled for next year, however we…
Equipment Canadian tech wins Navistar Technician Rodeo August 29, 2019 WOODBRIDGE, Ill. – Brandon Wesselius of Lewis Motor Sales in Owen Sound, Ont., won Navistar’s 2019 Technician Rodeo in the truck category. He competed against technicians from across the Americas.
Equipment Navistar’s Vision 2025 to fuel growth, customer and dealer satisfaction August 7, 2019 BOULDER, Col. – Navistar International says it has left survival mode, and is now in growth mode. And it has an ambitious plan to return to its glory years as…
Business Management Fort Garry moves into new, larger facility in Saskatoon May 14, 2019 SASKATOON, Sask. – Fort Garry Industries has a new home in Saskatoon, Sask., celebrating with a grand opening May 9. A provider of aftermarket parts, as well as truck and…
Business Management Inland Kenworth opens in Castlegar January 14, 2019 CASTLEGAR, B.C. – Inland Kenworth has opened a new parts and service facility in Castlegar, B.C. The location boasts 19,000 square feet of space, featuring a 9,500 sq.-ft. service department…
Business Management TruckPro adds Diesel Bros. to its network August 8, 2018 MILTON, Ont. – TruckPro is expanding again in Ontario, announcing a new member in its network of service and parts shops across the country. Diesel Brothers is bringing its eight…
Equipment DTNA dealers targeting 24-hour turnaround times July 18, 2018 YOUNTVILLE, Calif. – Stefan Kurschner wants Daimler Trucks North America’s (DTNA) dealerships to be the Starbucks of truck dealers. The senior vice-president, aftermarket for DTNA, wants customers to know they…
Equipment Great Dane taps Decisiv to improve service May 3, 2018 SAVANNAH, Ga. – Great Dane has partnered with Decisiv to enhance service and maintenance event management. “Great Dane has chosen Decisiv as a technology partner to enable system connectivity and…
Equipment TruckPro adds four locations to network October 19, 2017 LONGUEUIL, Que. – TruckPro has announced the expansion of its network to more than 125 service centers. The recent additions include: Diesel Expectations; River Philip, N.S.; Palmer Automotive and Truck…
Business Management Trailer Wizards buys Al’s Trailer Service November 11, 2015 LONDON, Ont. – Canadian commercial trailer company Trailer Wizards has acquired London, Ont.-based Al’s Trailer Service, which adds to the company’s existing network and will bring support to its nearby…
Equipment Volvo dealers taking steps to improve uptime October 16, 2015 GREENSBORO, N.C. — Volvo Trucks dealers that adopt a standardized process to expedite repairs and provide more transparent information to customers will soon receive a special Certified Uptime Center designation.
