Software Fullbay and Dieselmatic track marketing ROI for shops November 7, 2023 Fullbay and Dieselmatic have introduced a new end-to-end marketing analytics program to generate reports on shop revenue and return on investment. End-to-end analytics gives shop…
Software Truckmore integrates with Daimler’s Uptime Pro August 23, 2023 Dealer app maker Truckmore is partnering with Daimler to connect fleets to Uptime Pro using a customer’s preferred communication method and device. Canadian dealer group Metro…
Equipment Premier Truck Group installs Ontario’s first high-horsepower full-chassis dyno June 27, 2023 What do you do when your truck dealership is in the center of a highly congested industrial area, making it nearly impossible to get up to highway speeds under load…
Software, Tires/Wheels Tirecraft incorporating AI for emergency roadside response June 20, 2023 Tirecraft Atlantic Canada has launched an emergency roadside service platform that incorporates artificial intelligence. Working with Atrium Solutions, the platform uses AI algorithms to ensure quicker…
Software Mitchell1 merges TMC recommended practices into TruckSeries February 27, 2023 Mitchell1, in partnership with the American Trucking Association’s Technology & Maintenance Council (TMC), has merged TMC recommended practices (RP) into its web-based TruckSeries diagnostic and repair program.
Equipment Shops see rising demand for repairs amid supply chain challenges October 14, 2022 When John DeGueldre began his career as a trailer mechanic in 1994, fleets would typically write off equipment whenever collision-related repairs were expected to last longer than 160 hours. “Now…
Business Management Repair shops struggling with parts, labor shortages March 7, 2022 Nearly all shops surveyed for the second annual State of Heavy-Duty Repair report compiled by Fullbay with the Technology & Maintenance Council were affected by parts shortages in 2021. The…
Business Management Repair costs climbing, but so is mileage between repairs March 6, 2022 Parts, labor and overall repair costs are soaring for truck fleets, but an increased emphasis on preventive maintenance is stretching out mileage between breakdowns. Those were some key findings from…
Equipment Peterbilt rolling out augmented reality tools to dealers November 30, 2021 Peterbilt says it will have deployed 200 ARTech augmented reality tools to dealers by March 31, 2022. The system features proprietary software that displays 3D and augmented reality views of…
Business Management Marvin Freiburger & Sons celebrates 25 years in business May 5, 2021 Marvin Freiburger, owner of Marvin Freiburger & Sons, a heavy-duty truck and trailer repair shop in Walkerton, Ont., is a man of many talents. He’s a technician, an engineer, a…
Business Management Benchmarking data shows opportunities to reduce breakdown costs April 21, 2021 Truckload fleets that run the average miles between breakdowns stand to increase miles between breakdowns by 55% by becoming best in class. That’s according to benchmarking data from the Technology…
Equipment Repair shop revenue hit by pandemic February 17, 2021 Fifty-four per cent of heavy-duty repair shops suffered a decline in repair revenues in 2020, according to a new report from the Technology & Maintenance Council (TMC) and Fullbay. The…
Equipment White Spruce Partners buys North End Auto Spring February 9, 2021 White Spruce Partners has acquired North End Auto Spring, a Winnipeg-based truck repair center and wholesale parts distributor. North Auto Spring says it’s the largest supplier of suspension parts in…
Mobile and IT DTNA using augmented reality to collaborate with technicians February 4, 2021 Daimler Trucks North America (DTNA) has successfully piloted Microsoft’s HoloLens augmented reality technology as a way to collaborate with dealers and customers. “The global pandemic has had an impact on…
Equipment Decisiv integrates SRM with Navistar dealer network January 6, 2021 GLEN ALLEN, Va. – Decisiv has integrated its service relationship management (SRM) platform with Navistar, allowing more than 30,000 fleet users of SRM to connect with International dealers across North…
