Electrics, electronics and e-commerce transforming the aftermarket
LAS VEGAS, Nev. – The repair and upkeep of Canada’s Class 6-8 trucks and trailers is no small matter. Analysts at MacKay and Company say the business is worth $4 billion a year and growing. And it’s being radically transformed before our eyes.
Aftermarket continues to be healthy, Vipar conference hears
MARCO ISLAND, Fla -- Times are good everywhere in the trucking industry and Chris Baer, president and CEO of Vipar Heavy Duty, confirmed that this applies to the aftermarket segment as well. “It’s a good time to be in the truck parts business these days,” he said during the company’s annual conference in Marco Island, Fla.
Daimler improving service experience
YOUNTVILLE, Ca. -- The aftermarket side of Daimler Trucks North America is aiming to set a new standard in customer service by strengthening its 24-hour-or-less service turnaround promise, adding new digital tools, enlarging its supply chain, and launching a major expansion of its Alliance Truck Parts enterprise.
Parts is Parts? Hardly. Observations from Heavy Duty Aftermarket Week.
LAS VEGAS, NV -- Children of the 1980s might recall a Wendy’s commercial that mocked the quality of chicken sandwiches from competing fast food chains. “Parts is parts,” the cashier for a generic restaurant says with a shrug, suggesting different pieces can be fused together into some sort of processed Frankenchicken. There are clearly differences in parts, though.
Group looks for common parts language
LAS VEGAS, NV – A Brockville, Ontario, business is playing a leading role in a North American initiative that hopes to bring order to the chaos of describing truck parts. The Autocare Association’s HDDA Heavy Duty arm is working with suppliers to adopt common ways to describe the different components, leveraging the expertise of Canada’s Pricdex Software. The advantage is that distributors and their customers would more easily be able to compare one offering to the next.